Job Title:  Service Writer at Blevins Bros., Inc/RV Center

Specific Duties: (Duties including but not limited to)

·         Schedule service appointments for customers over the phone

·         Greet customers when they bring their vehicles in for service

·         Interview customers to determine their maintenance & repair needs

·         Create repair orders using internal software

·         Deliver repair orders to technicians

·         Manage repair orders & vehicles to keep technicians working efficiently

·         Explain required repairs to customers

·         Assists sales, office and parts staff when needed

·         All other duties as assigned

Skills/Qualifications:  Telephone Skills, Typing, Documentation Skills, Verbal Communication, Written Communication, Dependability, Attention to Detail, Administrative Writing Skills, General Math Skills, Accounting, Deadline-Oriented, Reporting Skills 

The service writer is responsible for the intake & processing of customers so that their vehicles can be repaired properly.  This person is responsible for explaining repairs to customers to help them understand what needs/has been done to their vehicle, charging them an appropriate amount (and explaining those charges), and keeping the technicians working efficiently by making sure they always have jobs ready for them to work.

People who are great at this job:

1.       High level of attention to detail-they will not let a single mistake go uncorrected

2.       Very Organized-they have a place for everything and everything is in its place

3.       Bias for Action-they get work done quickly and don't let themselves fall behind

4.       Friendly-they make customers feel at home & communicate effectively with coworkers

This is a full-time 40 hour/week position.  Overtime is possible but uncommon.  Hours are 8-5.

Blevins Bros is looking for a professional Sales Consultant 

Schedule: 

Sales consultants work 9 AM to 6 PM each weekday, 1 of those days until 7 PM and 9 AM to 3 PM every other Saturday.  Flexibility around those hours is critical in our customer focused environment.

Pay:  Pay is commission-based.

Other Compensation:

• Individual health insurance paid by the company (eligible after 90 days, family members extra)
• 11 vacation days per year
• Dealership employee pricing on new vehicles
• Employer sponsored pension plan

Requirements of this job are:

• Valid Driver's License
• Minimum education of HS diploma or equivalent
• Proficient with Microsoft Excel & Word
• Proficient with Internet Explorer & Email

The qualified candidate will have:

• Strong math skills
• Confidence speaking with customers and answering their questions
• Openness to feedback from peers, managers and customers
• Willingness to learn the sales process, techniques and best practices of our trade
• Determination to learn from & correct mistakes
• Ability to accept failure and "get 'em next time"
• Desire to be part of a highly successful team

Recreational Store Technician